Help Center

Please use the form below. You can also send us an email at: jinghuimai1@gmail.com.

Contact Us

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

Please allow 3 - 5 business days from the time your package arrives back to us for a refund to be issued.

Shopping Information

How can I place an order?

Do I need an account to place an order?

How do I know if a product is in stock?

Can I modify or cancel my order after placing it?

Payment Information

What payment methods do you accept?

Is my payment information secure?

Can I use multiple payment methods for one order?

Why was my payment declined?

Order & Returns

What is your return policy?

How do I request a return?

Who is responsible for return shipping costs?

How long does the refund process take?